Privacy Policy
Privacy Policy
Effective Date: 13/10/2024
Modestel, we values the privacy of our users and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you access or use our website, mobile app, or other services (“Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our Services:
- Personal Information: Information you provide directly, including your name, email address, phone number, and payment information, which is necessary to complete bookings and improve your experience.
- Booking Information: Details of your hotel bookings, preferences, and travel details that allow us to manage your reservations.
- Location Information: When you use location-based services, we may collect precise location information if you permit it on your device.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings, reservations, and payments.
- Communicate with you about your reservations and respond to your inquiries.
- Personalize and improve your experience on our platform by providing relevant recommendations and offers.
- Monitor, analyze, and improve our platform’s functionality, security, and user experience.
- Prevent fraudulent or unauthorized transactions.
- Comply with legal obligations and protect our legal rights.
3. How We Share Your Information
We may share your information with:
- Hotel Partners: To confirm and process your bookings, we share relevant booking details with the budget hotels on our platform.
- Service Providers: Trusted third-party service providers, including payment processors, customer support, and analytics services, who assist in operating our platform.
- Legal and Compliance: When required by law, or to protect our legal rights, we may disclose information to law enforcement agencies, regulatory bodies, or in response to valid legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business transition.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our Services. These technologies help us personalize your experience, understand usage patterns, and improve our platform. You may disable cookies through your browser settings, but note that doing so may limit your access to certain features of our Services.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no internet-based service can be completely secure. We cannot guarantee the absolute security of your information.
6. Your Privacy Choices
You may:
- Access and Update: Access or update your personal information in your account settings.
- Opt-Out of Marketing Communications: Unsubscribe from promotional emails by following the instructions in the email or updating your preferences.
- Disable Location Services: Disable location tracking via your device settings if you do not wish to share location data.
7. Children’s Privacy
Modestel’s Services are not directed toward children under 13, and we do not knowingly collect information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our platform or by other means. Please review this page periodically to stay informed of any updates.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Modestel Support Team
Email: [email protected]
Address: Sayajigunj, Vadodara
